Frequently Asked Questions
What makes Fur-Ever Friends beds different from regular dog beds?
Most pet beds are designed purely for the pet, often clashing with home decor. We bridge the gap between premium canine comfort and luxury interior design. Our beds utilize high-quality materials and a refined, minimalist aesthetic so your dog can dream in style without compromising the look of your space.
How do I clean my dog bed?
Our beds are designed with everyday practicality in mind. The outer covers are easily removable, allowing for convenient cleaning to ensure the bed maintains its clean, minimalist aesthetic in your home.
How do I start a return?
Simply reach out to our team at hello@fureverfriendsco.com with your order number, and we will provide you with the return instructions.
Are there any conditions for returns?
Yes, to be eligible for a return, your dog bed must be completely unused and in the exact same condition that you received it. It must also be in the original packaging.
What is your return policy?
We offer a 30-day refund policy. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Do you ship internationally?
Currently, we are focusing on providing the best possible service within the UK. Please sign up for our newsletter to be notified when we expand our shipping destinations.
How long will it take to receive my order?
All orders are processed within 1-2 business days. Once dispatched, UK Standard Shipping takes approximately 3-5 business days.
How much does shipping cost?
We are pleased to offer complimentary UK Standard Shipping on all orders over £100. For orders under £100, standard shipping rates will apply at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and secure local payment options where available.
How do I know if my order was successful?
You’ll receive a confirmation email right after placing your order with your order number and details.
Can I change or cancel my order after placing it?
e process orders quickly, but if you need to make a change, contact us as soon as possible